Open Position | Chesterfield, MO (HQ)

Project Coordinator

We’re looking for a Project Coordinator to join our team. The ideal candidate serves as our point of contact for all training and services tasks and collaborates with our technical team to ensure courseware, material, class registrar, and post-training tasks are prepared and executed in a timely matter. The candidate is also an organized individual with great communication skills and can tackle multiple projects in a fast-paced environment.

Role and Responsibilities

  • Work with project management to compile resources needed to effectively run training classes and customer service requests
  • Prep hardware and laptops for upcoming training classes
  • Lead the coordination of ensuring shipment and packaging are prepared for all upcoming training classes
  • Collaborate with the technical instructors to update and proofread training course material and activities
  • Maintain communication with students on latest updates, onsite / offsite information, and ETAs of courseware shipment
  • Coordinate with marketing department on publishing upcoming training class on website, sending out post-training survey evaluations and certificates, and following up with students for additional input and other potential classes offered
  • Compile, review and analyze data from post-training and post-service events
  • Serve as point of contact to sales, technical, and customer for service offerings
  • Coordinate and update schedules while ensuring effective communication to all parties involved
  • Handle and monitor support backup calls while submitting support tickets into the system for the technical team

Qualifications:

  • High school diploma or GED or equivalent combination of education and experience
  • 2-4 years of project coordination experience
  • Experience leveraging customer relationship management (CRM) systems
  • Experience leveraging content management system (CMS) – specifically WordPress, a plus
  • Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining quality standards
  • Excellent written and verbal communication skills, interpersonal and organizational skills
  • Flexible and willing to move between projects and tasks as needed
  • Proficiency in Microsoft products, especially Outlook, Excel and Word
  • Travel within assigned geographic territory, required

Our Benefits and Culture

We pride ourselves in implementing a work-life balanced environment for our team. We currently operate at the office and follow all health guidelines to help decrease the spread of COVID-19.

We also offer a competitive benefits package that includes:

  • Health, dental and vision insurance
  • 401k matching
  • Paid Time Off
  • Paid Holidays

Submit Your Resume

HR will initially contact you via your best method of contact in order to set up a phone interview.
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